Privacy Policy

Last Updated: 23/05/2024

Welcome to Pella Pro Sports Market (“Pella”). Pella’s mission is to make contract negotiations between clubs and players a more transparent and straightforward process. We do this by enabling easy communications between the parties, helping to expedite the process and providing everyone with greater flexibility.

In order to do this, we’ll need to collect and process Personal Data from time to time. This document provides you with the information around what we collect, when, why, on what legal basis, who we share it with, and, most importantly, your rights.

By using our App and/or signing up through our website, you agree to the collection and use of your Personal Data in accordance with this Privacy Policy. Please therefore read it carefully. And if you have any questions or concerns, then you can contact us using the details provided below.

Information we collect

‘Personal Data’ is any piece of information, or combination of pieces of information, which allows a living individual to be identified. We collect different types of Personal Data for various purposes to provide and improve our service, but only to the extent necessary to achieve those aims.

Information collected through the App and Website

Name
Email address
Contact information
User-provided content (such as messages or user-generated data)
Your preferences on receiving marketing from us, as well as your communication preferences (although we’ll only ever send you marketing messages where you specifically ‘opt in’)

Usage data

We’ll track and store certain data when you use our App/website, including IP address, login details, and information about how you use these platforms. You can see further details under ‘Cookies’, below.

Cookies are small files that save your settings and record your visits to our App/website, or interactions with our communications.

We only use cookies and similar tracking technologies on our App and website to enhance your user experience and for analytics purposes. You can manage your cookie preferences through your browser settings, but this may affect how our App/website works for you.

Use of Personal Data

We use Personal Data for various reasons, but only to the minimum extent necessary to achieve each purpose. This includes:

Setting up your account
Providing and maintaining the service
Personalising and improving user experience
Sending updates and notifications
To market to you, but only if you ‘opt in’
Conducting research and analytics
Protecting you and others from fraud
To comply with our own legal and regulatory obligations

Basis of processing

Sometimes, we’ll ask for your express consent to process your data, but otherwise the legal basis will usually be:

To provide our services
To comply with any legal or regulatory obligations
Our legitimate interests and those of third parties

Who sees your Personal Data?

We do not sell or share Personal Data with anyone unless necessary, and only then as set out in this Privacy Policy or as required by law.

We might share your data with:

Partners and service providers who help us run our site and services
Legal advisors, regulators, and government authorities, where required by law
Any business that purchases the company (or a controlling stake), where they will assume responsibility for providing the service

We make sure they respect your data as we do.

Keeping your Personal Data safe

We take all reasonable precautions to protect your information, both technical measures and through our contracts and processes. We’ll only keep you Personal Data as long as is needed to provide our services to you or otherwise as required by law.

Your rights

Access and Update: You can ask us for a copy of your Personal Data, and ask us to update it where necessary.
Delete: You can ask us to delete your Personal Data and we will, unless we’re prevented from doing so by our legal obligations.
Opt-Out: You can stop receiving marketing messages by contacting us at the email/postal address below, changing your App/website settings, or clicking the unsubscribe link in any message.
Transfer: You can ask us to provide a copy of your Personal Data in a format that you can take to another service.
Complain: If you're not happy with how we handle your data, you can complain to us, and if you're still not satisfied, you can complain to the data protection authority (below).

Children's Privacy

Our service is not intended for anyone under the age of 13. We do not knowingly collect Personal Data from anyone under the age of 13 without parental consent.

International Data Transfers

Your Personal Data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will always strive as far as possible to ensure that equivalent protections are in place for the handling of your Personal Data.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You should review this Privacy Policy periodically for any changes.

Contact us

If you have any questions or concerns about your Personal Data or this Privacy Policy, or otherwise have any reason to complain, then please contact us at info@pellapro.co.uk.

We’re committed to resolving any issues with your Personal Data promptly and fairly. If you are unsatisfied with our response for any reason then you have the right to make a complaint to the UK Information Commissioner’s Office through their website: https://ico.org.uk/